Luxury expert Xavier Bourlette, known for his work with some of Saudi Arabia’s most discerning travellers, launches into a new series on the world’s top hotels that cater to high-end Arab guests, beginning with the Shangri-La Paris.
In Paris, there are 12 hotels with the prestigious “palace” designation, serving as ambassadors of excellence and hospitality. While not all of them enjoy the same level of fame, each offers a unique appeal. To kick off this series, I turn the spotlight on the Shangri-La Paris, an iconic property that has set itself apart through a combination of history and luxury.Originally a private residence built by Prince Roland Bonaparte, a grandnephew of Napoleon Bonaparte, the hotel dates back to the late 19th century and was officially recognised as a historical monument in 2009. Located in the prestigious 16th arrondissement, it offers an exclusive atmosphere while still being near major Parisian landmarks.
The Shangri-La Paris can best be described as a piece of living history. Its transformation from a princely residence into a luxury hotel has maintained the elegance of its original architecture while incorporating modern amenities. The property includes:
From the moment I arrived, I felt truly welcomed, greeted warmly with smiles and kindness. The staff were present yet unobtrusive, discreetly attentive to every need. There’s no overly formal or obsequious service here; instead, the staff maintain a balanced presence, meeting requests with precision and clarity.
The luxurious Parisian atmosphere, with its wood panelling and marble, is subtly paired with an Asian touch, creating a timeless, cosmopolitan setting that appeals to those who appreciate both cultural depth and luxury.
I had the chance to visit two of the hotel’s most notable signature suites.)
As you might guess, the rooms are “palace,” and the service is “palace.”
I took a moment to congratulate several members of the team on the quality of the service, and each time I was told they consider themselves like a family—highlighting the importance of management within this luxurious establishment. This family-like dynamic is apparent in how the staff interact with guests, fostering an atmosphere of genuine hospitality.
The staff are well-trained to welcome guests from all cultures, including provisions for those from the Middle East, such as prayer mats and halal menu options.
As the first feature in my new series, the Shangri-La Paris exemplifies a hotel that meets the needs of high-end Arab travellers through its blend of historical luxury, personalised service, and cultural awareness. It provides a refined setting where privacy and attention to detail are prioritised, setting a standard for other luxury properties.In future articles, I will continue to explore hotels around the world that excel in catering to high-end Arab guests, showcasing destinations where cultural understanding and bespoke service create an exceptional experience.